A culturally sensitive CRC will use appropriate assessment tools. Other actions that will increase a CRC's cultural sensitivity are understanding the value a client's culture places on the extended family/collectivism and knowing community resources and leaders in the client's community. It is generally recommended that the CRC keep a professional distance from the client unless an acceptance of informality is ascertained. Using last names is recommended. Good communication is vital. The CRC should try to assess the client's level of understanding. A slower pace may be needed at meetings. The client should understand the agenda of each meeting. Paperwork may be difficult for the client to understand and use. The CRC should be aware of his/or her own limitations in regard to working with people of different cultures.